AN ambulance took more than 11 hours to respond to a 999 call in Sunderland that should have taken 60 minutes.
The call was classed as a ‘green3’ emergency, meaning patients should be seen within an hour, according to figures in a Freedom of Information request.
It was one of 10 separate occasions between January and November 2012 where the North East Ambulance Service (NEAS) failed to meet its target.