Customer complaints about transport in the region have shot up by 25 per cent in a year – with Metrolink moans TREBLING in that time.
Between July and December last year, customer services at TfGM received 2,393 complaints from passengers, who also submitted 18 compliments and 54 Freedom of Information requests.
That compares to 1,907 complaints, 12 compliments and 43 FOI requests between July to December 2012.