The PPI scandal continues to dominate the workload of the financial ombudsman, with 92,000 new complaints opened against the banks in the last six months of 2015.

As the redress scheme for mis-sold payment protection insurance starts to draw to a close, tens of thousands of customers are still reporting problems with the compensation programme.

Reported by the Telegraph. You can read the full story here. 

Matthew Burgess
http://www.mattburgess.co
I am a journalist and author. I am a journalist at the UK edition of WIRED magazine. In 2015, my first book Freedom of Information: A Practical Guide for UK Journalists, was published. My second book Reed Hastings: Building Netflix, was published in March 2020. I created FOI Directory in 2012 and have maintained it in my spare time ever since.