Transport for All has discovered that tube stations are becoming more inaccessible to disabled passengers because of staff shortages.
Step-free access stations use lifts, ramps or a combination of both to allow passengers to get to trains – but if there isn’t a member of staff around to supervise, the equipment can’t be used.
Transport for All put in a freedom of information request to Transport for London to find out how often step-free access wasn’t available and got back figures since 2008.