More than 20,000 students complained to their universities last year, a Freedom of Information request by the BBC has shown.

Responses from 120 universities across the UK revealed that total academic appeals and complaints were 10% higher in 2012-13 than in 2010-11.

Universities Minister David Willetts welcomed the finding.

Reported by the BBC. You can read the full story here.

I am a journalist and author. I am a journalist at the UK edition of WIRED magazine. In 2015, my first book Freedom of Information: A Practical Guide for UK Journalists, was published. My second book Reed Hastings: Building Netflix, was published in March 2020. I created FOI Directory in 2012 and have maintained it in my spare since ever since.