Nearly 70,000 calls to Avon and Somerset Police’s non-emergency 101 helpline have not been answered quickly enough.

A Freedom of Information request made by the BBC has revealed an average of 70% of calls were answered within one minute between April and July 2014.

The force has a target of 85% of calls being answered within one minute.

Reported by BBC News. You can read the full story here. 

Matthew Burgess
http://www.mattburgess.co
I am a journalist and author. I am a journalist at the UK edition of WIRED magazine. In 2015, my first book Freedom of Information: A Practical Guide for UK Journalists, was published. My second book Reed Hastings: Building Netflix, was published in March 2020. I created FOI Directory in 2012 and have maintained it in my spare time ever since.