FOI Directory

FOI reveals damaged and stolen parcels cost Royal Mail £20m in compensation

Over a three year period the Royal Mail has paid out more than £20m in compensation to customers who have had parcels lost or stolen, a Freedom of Information request has revealed. 

The Royal Mail said anyone caught stealing post was fired from their job – I should bloody hope they were. 

Deadline News report:

ROYAL Mail bosses have paid out more than £20million in compensation to customers who have had their post damaged or stolen.

It also emerged nearly 600 posties were caught stealing since January 2010 and some customers are still waiting for their Christmas cards.

Over the last three years nearly 3.75 million complaints have been lodged against the national courier service.

You can read the full story here. 

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